Privacy policy

Last updated: [date approved]

Draft for owner and legal review. This page has not yet been reviewed by an attorney. Items marked [like this] need to be completed before it is relied on.

This policy explains how [Legal entity name] (“NexaCoreAI”, “we”, “us”) handles information collected through this website. Questions: moses.sefah@nexacoreai.net or +1 (740) 590-5867.

Information we collect

Information you give us

Consultation form: your name, email and/or phone number, and anything else you choose to tell us (business name, type, location, website, interests, timeline, preferred contact method, and your message).
AI assistant: the messages you type into the chat. If you choose to send your details to our team from the chat, the details you review and submit are handled like a form submission.

Information collected automatically

Technical data: like most websites, our hosting provider processes technical information such as IP address, browser type, and pages requested, to deliver the site, keep it secure, and prevent abuse (for example, rate limiting).
Analytics: if enabled, we use [Google Analytics / Google Tag Manager, or none] to understand how the site is used, such as which pages are visited and whether forms are submitted. We don’t send your name, email, phone number, or message text to analytics tools.
Browser storage: the chat keeps your current conversation in your browser’s session storage so it survives page changes; it clears when you close the tab or start a new chat.

How we use information

To respond to your inquiry and discuss possible work with you.
To generate replies in the AI assistant.
To operate, secure, and improve the website, including preventing spam and abuse.
To comply with legal obligations.

We do not sell your personal information, and we don’t use chat messages for advertising.

The AI assistant

The assistant is an automated AI system. To generate replies, your chat messages are sent to our AI provider, [Anthropic, PBC — confirm provider and review its commercial data terms], which processes them on our behalf. The assistant can make mistakes; please confirm important details with a person. Please don’t share sensitive personal, financial, or health information in the chat. We [do / do not] retain chat transcripts; if retained, they are kept for [retention period] to improve answers and prevent abuse.

Who we share information with

We share information only with service providers that help us run the website and respond to you, such as:

Website hosting: [e.g. Vercel]
Email delivery of inquiries: [e.g. Resend, if enabled]
Customer relationship management / lead tracking: [CRM name, if enabled]
AI processing for the assistant: [AI provider]
Spam protection: [Cloudflare Turnstile, if enabled]

We may also disclose information if required by law or to protect our rights and the safety of others.

How long we keep information

We keep inquiry information for as long as needed to respond and, if we work together, for the duration of the relationship and any period required for legal, tax, or accounting purposes: [retention periods].

Your choices

You can ask us to access, correct, or delete the information you’ve submitted by emailing us.
You can use the site without submitting any personal information or using the chat.
You can block or clear cookies and browser storage in your browser settings.

Depending on where you live, you may have additional rights under local law: [jurisdiction-specific rights, reviewed by counsel].

Security

We use reasonable measures to protect information, including encrypted connections (HTTPS) and keeping service credentials on the server. No method of transmission or storage is completely secure.

Children

This website is intended for businesses and is not directed to children under 13. We don’t knowingly collect information from them.

Changes

We may update this policy. The “last updated” date above shows when it last changed.